2024 Register of Deeds Middlesex Northern District
Massachusetts is divided into 21 registry districts, each with an elected Register of Deeds who serves for a six-year term. Each registry records all documents about real estate ownership within its district. The register of deeds helps facilitate the process of transferring registered land property ownership.
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Karen M. Cassella
(Dem)
What are the principal challenges facing the Register of Deeds?
What are your priorities, if elected?
How would you ensure that records are accessible to people for whom English is not their primary language and to people without reliable access to the internet?
What changes, if any, would you make at the Registry of Deeds?
What do you most want the voters to know about you as a candidate?
Campaign Phone
978-761-7658
The principal challenges are Resource Constraints as we have budget limitations and staffing shortages in the office which can impact the efficiency and quality of services provided. Customer service will be another challenge due to training employees which can take time to ensure efficient and accurate service to the public, real estate professionals, attorneys and government offices. I will improve recording requirements to strengthen accuracy of records, including fraudulent documents, and simple errors that can be avoided for our residents and attorneys.
My priorities will be to meet with all Registers of Deeds and discuss how we can together protect our residents property and implement a process if needed to safeguard their homes. I will improve public service in the office and will work with other government agencies to improve overall efficiency and service delivery for our community. I want to create a friendly environment for everyone who uses the office and I want to educate them about the services provided by the Register of Deeds and make sure their questions and needs are answered.
Currently if a customer cannot speak English they need to provide their own translator. I would be open to working with the State to provide our office with a language support service such as interpretation and translation both in person at the office and through video conferencing. The Registry is located in the Kiernan Judicial Center and the court currently has translators in the building. This could be a way for us to collaborate together to use these resources and utilize this service. I would look into community outreach to partner with community organizations to provide us translated materials and language support services. This service would need to be based on the Registry's operations budget.
My changes will be to improve the quality of our internet website, improving public access and making changes inside the office to provide a friendly and efficient work place for everyone. I will work with local government agencies and start a Mobile Registry to local town offices monthly. I will offer a Lawyer of the Day program for all residents in the community for free legal advice on their property questions and estate planning. I will reopen the Middlesex South Satellite Office and provide Monthly seminars with other housing agencies in the community.
I have been working in the office since 1992. I have over 3 decades of experience. I have knowledge of the inner workings of the office and know what changes are needed. I have over 15 years in customer service and know how to communicate with the public. I would be the first women if elected. This position cannot change or agree with any government policy. This job is making sure your property is protected and that all documents are recorded according to Mass General Laws. One mistake can cost the homeowner dearly. It could prevent them from being able to sell their property or refinance it. This job is more than a political position. For most people the home is their largest asset. VOTE EXPERIENCE IT MATTERS!
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