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Delaware County Clerk of the Court of Common Pleas

Responsibilities: To enter judgments and collect court costs for appellate and common pleas courts, and also to issue and transfer automobile and water craft certificates of title.

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    Natalie Fravel

Biographical Information

What do you see as the most important functions of your office in serving Delaware County?

What are the challenges and opportunities your office will face in the next two to five years?

In what ways does your office communicate with county residents?

US Phone Number (614) 378-6287
Education Bachelor of Arts from Ohio Wesleyan University
City Residence Delaware
Family Husband - Dave Switzer
Work Experience 14 years of experience in the office of the Delaware County Clerk of Courts before being elected in 2016.
Affiliations Delaware County Republican Party
The most important functions of the Clerk’s office include making our services easily accessible while providing friendly and professional customer service. The Clerk of Courts’ Legal Division accepts, processes and archives all the case filings of the Common Pleas Courts. There are several different ways to access our office - in person at the Delaware County Courthouse, by phone, fax, email or through our user-friendly website where anyone, not just licensed attorneys, can e-file a case. The website also offers the opportunity to conduct a public records search, free of charge. The Clerk of Courts’ Title Division has two offices that serve our residents by transferring ownership of vehicles, watercraft and recreational vehicles and issuing Ohio certificates of title. Not to be confused with a BMV license bureau, our offices offer fast and friendly title service to not only our county’s residents but many auto dealerships and banks located in and around central Ohio.
The last six months have surely been challenging for our offices in light of the recent pandemic. While many businesses were forced to close or partially close, our offices remained staffed and fully operational every day during the height of the health emergency. Even though our buildings were closed to walk-in business, we were able to serve our customers remotely. In our Legal Division, e-filing became the preferred method of keeping our cases moving. Our Title Division made use of courier services and mail to ensure title work was processed in a timely manner. By June 1st, all three offices of the Clerk were reopened to walk-in business and resumed regular business hours. The future of Delaware County is bright and we are prepared to meet the needs of our ever-changing community. The explosive growth brings more and more new residents to our county and by working efficiently, we will continue to meet the needs of our customers.
We communicate with our county’s residents in a number of ways. Most importantly, we are always available in person and on the phone. These basic customer service methods are sometimes lost in our busy world but they are fundamental to good customer service. If more convenient, our residents may prefer to communicate with us by email or have their questions answered on our website. Also, in 2019, we began a community outreach program called Good Deeds. This was a collaborative effort between the Clerk, the Delaware County Recorder and the Delaware County Juvenile/Probate Judge to provide information about estate planning. After a couple mailings and social media posts, we soon were traveling to all parts of the county hosting events with hundreds of people who were eager to learn about how to better prepare themselves to avoid Probate Court, when the time comes. We hope to resume the program in 2021.