Bachelor of Arts -Telecommunications -Cum Laude -Texas Tech University;
Doctor of Jurisprudence -
South Texas College of Law;
Master of Arts Degree - Mass Communication - Texas Tech University
Collin County District Clerk,
Senior Attorney for Finley & Associates
Risk Manager/General Counsel, Corporate Counsel/Director of Human Resources for Healthcare Corporations
Population growth and mandatory electronic filing for both civil and criminal cases has caused a significant increase in the amount of data that flows through the District Clerk’s office with more than 15,000 electronic filings a month. Integrating this increased data load into Collin County’s Case Management System (CMS) in real time has produced significant challenges in protecting the accuracy and integrity of the judicial records. As the District Clerk, my office seamlessly transitioned to e-filing in all criminal cases in July of 2017. I have increased quality control, reduced error rates, and increased accessibility. This was accomplished through more effective staff training and adding new capabilities to our CMS system to expand access while improving security and privacy protections in areas such as mental health and child protective cases. I will continue to measure, monitor and improve our systems and employees who are both critical to protecting the records.
Managing the District Clerk’s office has been my responsibility for the last 20 months. As an attorney for 23 years, I have witnessed increasing levels of technology in the judicial process. From document scanners, to electronic forms and database optimization, our processes are driven by technology. I managed the e-filing transition for criminal cases in the district courts. I worked with the Sheriff’s office to improve officer security by evaluating and improving warrant procedures that incorporated real time integration between our offices making the warrant procedures faster, more accurate, and less cumbersome. My policy of encouraging greater collaboration with other County offices such as law enforcement and specialized courts will allow continued development and implementation of better technology, training, and procedures to provide proactive solutions to enable the District Clerk’s office to keep pace with expected growth in district court cases.
As the Collin County District Clerk, during the next term I would most like to accomplish increased accessibility, better security, and greater transparency in the judicial process. As a licensed attorney and a member of the Texas Judicial Council Civil Justice Committee’s Advisory Council, I have the privilege and opportunity to work with our Texas Supreme Court and the Office of Court Administration to make recommendations on proposed changes to improve citizen access to Texas courts. As a member of the Odyssey File & Serve (OFS) steering committee, I am helping to improve the current eFiling system and working to influence the future development of secure platforms for the flow and storage of case information. I will continue to work during the next term to provide our citizens, lawyers and judges with increased accessibility, better security, and greater transparency in the judicial process.
Streamlining, simplifying and improving the jury management system to provide greater convenience for potential jurors, while still maintaining an effective juror pool for the courts, is an issue that will be most pressing for the District Clerk to address in the next term. The District Clerk is responsible for identifying, contacting, and coordinating qualified potential jurors for all cases in Collin County for District, County, Probate and Justice of the Peace Courts. Through the effective use of software and computer systems, my office seeks to increase juror response rates, provide greater communication and convenience for potential jurors, decrease county costs and maintain an effective juror pool for the courts to function at optimal efficiency.
Bachelor of Science, Business Computer Information Systems; University of North Texas
Currently Quantitative Analyst with Nationstar Mortgage
Senior Business Analyst, Ocwen Financial
Business Analyst, MilesTek Corp
Information Manager, TaxNetUSA
Working with data for over 10 years, patterns become prevalent with data inaccuracies regardless of industry. First, issues can arise downstream because of inconsistencies with inputs. It is imperative to document processes, which of course is the least "fun" part of data, but is vital to keeping data integrity and ensuring business continuity.
Security is another important issue. As Collin County grows, so will the amount of records to be processed. Standards must be in place to protect sensitive personal information on documents that are scanned into the system and made available for public access. We will review processes annually, at minimum, to identify any potential issues.
Number one most important step is to talk to the employees on the front lines and ask them what challenges they are facing with the increased demands on the District Clerk's office and listen to their input on how to resolve. Implementing a scorecard for both internal customers (such as law enforcement and judges) and external customers (the public and lawyers) will help us gauge our success.
On the back end, we must identify the current system limitations and project growth to determine the point at which we may have issues. That will allow time to develop solutions before we hit those limits, and possible changes to software to create room to grow.
I would like to increase efficiency within the District Clerk's office. It is no secret that Collin County is growing at an unprecedented rate, which means more work for the DC's office. As such, I want the office to work smarter, not harder. To do this, we must have the right tools, including software, training, and open lines of communication. The most valuable assets within any organization are the employees, and they are always the key to efficient business processes.
I'd also like to ensure a culture of respect for all people. And develop teamwork, engagement, and positivity as part of the organizational culture as well. A safe and enjoyable work environment decreases turnover while increasing contribution to the community.
Obviously the growth of Collin County is the top issue, as described above. The lesser-known functions of the District Clerk's office should be streamlined as well, to reduce unnecessary spending. The DC's office processes passport applications and selects names for jury summons. As with the other issues, I would like to document these processes and examine for areas of duplicated or complex efforts. Often, as organizations grow, quick fixes are put into place to circumvent new problems. By taking some time to implement long-term solutions, we actually save money and effort down the road.