4-year term. Must be 18 years or older, a U.S. citizen, a resident of Texas, and a resident of the district represented. The County Clerk records the proceedings for the county courts and maintains a wide variety of legal and vital records that include marriage licenses, birth and death certificates, land records, power of attorney filings, bonds, plats, marks and cattle brands, assumed names, and beer and wine sales permit applications.
Proper records management has many challenges to making those records accessible, while honoring retention schedules, and ensuring the security of said records against malicious intrusion. The biggest threat to data integrity is data manipulation, through either user error or malicious intent. Security is paramount and should be a continual, evolving process. One important way to address this is through strong, enforceable, policy.
The policy in place must include methods for monitoring system events, such as login and logout, document creation and destruction, password changes. The software that is being used to monitor must include audits for logs of user actions by access type, they must specify the time, user and changes associated with all modifications. The policy must also include security update and patching to keep up with the daily threats to systems. The biggest breaches are typically a result of old security flaws that were known but not patched quickly.
I would like to bring the Collin County Clerk's office a comprehensive training program for all of the clerks to ensure consistent handling of public issues. In addition, I would like to change the Pay for Performance (PFP) process to allow for a more egalitarian and meritocracy approach. Too many reviews by Collin County's actual employees report that the politicians play political games with their PFP process. I believe that this directly impacts performance and will have the largest positive impact to the public. Happy, well trained employees are more productive and more efficient, costing the tax payer less in the long run.
The Collin County Clerk must at the end of each day, make sure that they have followed the law to the letter. They must not over charge the public for services. They must not allow personal biases to impact their daily responsibilities. Each day the public must be met with knowledge and grace. I want to remove partisanship from the position and make it 100% about getting the job done, efficiently and correctly.
I studied at Collin College and have averaged 40 hours a year of continuing education through the State clerk associations while in office.
I have served as the County Clerk since 2007 and Regional Director, Legislative Committee Chair, and Exec. Board of the County and District Clerk's Association, am a Past President of McKinney Sunrise Rotary as well as other community organizations.
Maintaining a high level of customer service without sacrificing quality of the electronically stored documents is crucial; therefore the need for services is the biggest challenge to protecting the integrity of the records. In 2017, over 3.5 million pages were filed in the 8 courts we serve, and we had over 1.3 million pages of land and vital filings. These numbers increase exponentially each year with the explosive growth in the county. To ensure we succeed in this area, we have implemented data breach protocols to ensure security and implemented a double check system which requires entry or review of a stored image 2 separate times to ensure the integrity of the stored record.
I work every day to provide the best possible service to our customers in the most fiscally conservative way and this will continue to be my focus during the next term. In addition, we are working towards greater transparency and availability of records online. We are implementing a redaction program that will remove sensitive personal and financial data from the court records so all members of the public will have online access to the records without risking data mining or ID theft. I would like to continue my work with the state associations and our local legislators to ensure statutes and rules keep pace with the technological advances we’re making.
The most pressing issues for the County Clerk’s office are: continue to keep pace with evolving technology innovations and stay ahead of data security threats; provide all citizens in the ever changing demographics of Collin County with superior customer service while maximizing fiscal resources; continuous review and modification of business processes to identify efficiencies while adjusting to the recent implementation of criminal e-filing of records; maintain participation in legislative processes to ensure updated rules and crucial compliance with the legal requirements of the office.